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On this page: Login and Password | Offers and Promotions | Age Verification | Privacy | Troubleshooting | General | Environmental Stewardship
The Email Address and Password are required as a security measure to ensure that only 21+ tobacco consumers visit our website.
Your username is the email address you registered with.
Click on Forgot Username and fill out the information to retrieve your username. Click here for a step by step guide on how to complete this process.
Click on Forgot Password and fill out the information to reset your password. Click here for a step by step guide on how to complete this process.
Please call 1-800-334-8157 for further assistance. Our contact center hours of operation are Monday through Friday, 8:00 a.m. to 10:00 p.m. Eastern Time and Saturday, 10:00 a.m. to 8:00 p.m. Eastern Time.
Find current offers on the home page after logging into your account and access available promotions through the main menu. Offers and promotions are void where prohibited.
We would be happy to explain our current option for savings. We have our mailing list, which gives you the opportunity of receiving mailed coupons periodically. It may be helpful to know that Camel coupons are currently being sent periodically, rather than monthly from our mailing list.
If you experience this issue, here are some optional next steps:
Verify that the retailer accepts the coupon, prior to selecting “redeem now”. Retailers are not required to accept mobile coupons even if listed under choose a store..
Camel offers new mobile coupons weekly. Check back soon for your next offer.
We use several age verification services to confirm your identity and age. Common things like a recent move or spelling your name differently than you do on your government-issued ID could prevent a successful match in the systems we use. Feel free to call us at 1-800-334-8157 Monday through Friday, 8:00 a.m. to 10:00 p.m. Eastern Time and Saturday, 10:00 a.m. to 8:00 p.m. Eastern Time. We will be glad to help. Click here to see examples of government-issued ID.
The last four digits of your Social Security Number are used only in combination with your other information as part of our standard age verification process; they are not used by us in any other way.
You can find our Privacy Policy at https://www.camel.com/FooterLinks/PrivacyPolicy.
Cookies are little pieces of information that a web site stores on your computer. We use temporary cookies to streamline the login process and to maintain security while adult tobacco consumers browse our website, thereby ensuring that only adult tobacco consumers are on the website. These temporary cookies are also used to increase the efficiency of website visits.
You can find our site requirements at https://www.camel.com/FooterLinks/SiteRequirements.
Yes, the Camel website can be viewed on your mobile devices.
Yes. R. J. Reynolds Tobacco Company (RJRT) recently swapped the foil inner bundle in most RJRT cigarette packs with paper inner bundle, increasing recyclability**. The paper-based packs continue to be made from paperboard certified by the Programme for the Endorsement of Forest Certification, advancing sustainable forest management.
We are educating consumers on proper waste disposal and recycling through product labeling on 95% of packs in the cigarette product portfolio.
**Exterior plastic poly wrap and paper pack must be separated by the adult consumer in an effort to ensure the pack is recyclable. Recyclability is subject to local law and infrastructure. Check with local recycling facilities regarding acceptance.
No. Cigarette filters, or butts, do not biodegrade quickly and should therefore not be littered.
We hope you do your part to keep the planet beautiful by not littering and keeping your cigarette butts off the ground, and we encourage you to spread the word. Educating other adult smokers on the proper disposal of cigarette butt litter can help in reducing littering.
Reynolds American Inc. and its operating companies are collaborating with organizations such as Keep America Beautiful and TerraCycle to help address this issue with effective and scalable solutions, including butt litter collection and recycling. Please consider dropping butts in an affiliated receptacle or after collecting them at home, separate cigarettes from other trash and send them to TerraCycle to be recycled using a FREE shipping label available HERE.
Keep America Beautiful’s CLPP is the nation’s largest program aimed at eliminating cigarette litter. Through Keep America Beautiful the CLPP provides monetary donations to Keep America Beautiful affiliates across the country, allowing them to engage in litter prevention activities, including providing receptacle ashtrays, distributing pocket ashtrays, and conducting cigarette litter clean-ups.
To learn more about cigarette litter prevention or how to get involved, visit Keep America Beautiful. Their programs are reducing litter in more than 1,700 communities nationwide.
The Cigarette Waste Recycling Program provides adult volunteers across the country the opportunity to collect cigarette butts and send them to TerraCycle, where they are combined with other recyclable materials to make useful, Earth-friendly items such as lumber, furniture, containers and more.
After hosting a cleanup, collecting cigarette butts at home, or with a cigarette receptacle, separate cigarettes from other trash and send them to TerraCycle to be recycled using a FREE shipping label available HERE.
Find more information by visiting www.ReynoldsAmerican.com.